Blackstone Surf Camp
The client’s website and booking system were plagued by issues—emails weren’t being delivered, and the back-office management was chaotic. The previous site was using an excessive number of plugins resulting in a slow user experience, exposed security risks and an almost unusable dashboard.
I partnered with the client to modernise the design and migrate to a new, streamlined website. We reduced the number of plugins, optimised the functionality and improved performance. I undertook a thorough review of their entire booking processes, and created use cases, process maps and test plans to ensure a seemless solution. Launched in time for the winter season in 2023, now, bookings are easy, invoices can be generated, and payments are processed efficiently—transforming their business operations and driving conversions and growth.
Date
21st August 2023
Client
Blackstone Surf Camp